Last updated: 19 August 2026
1. Who we are
NTONI Karoo Game Reserve (“NTONI”, “we”, “us” or “our”) operates this website and is responsible for the personal information described in this notice. You can contact us at info@ntoni.co.za or at NTONI Karoo Game Reserve, Elandsdrift, Cradock, 5881, Eastern Cape, South Africa.
2. Information we collect
When you contact us or request a quotation, we may collect your name, surname, telephone number, email address, contact preference, message, package interests and other information you choose to provide. We may also receive technical information such as your IP address, browser type, device information, referral source and website usage data through cookies and similar technologies.
3. How we use personal information
We process personal information to respond to enquiries, prepare and discuss quotations, arrange requested services, manage customer relationships, operate and secure the website, comply with legal obligations, keep appropriate business records and, where you have separately agreed, send marketing communications. We only process information for a lawful and specific purpose.
4. Sharing information
We may share personal information with service providers that support our website, communications, reservations, professional advice, security and business administration, subject to appropriate safeguards. We may also disclose information where required by law or to protect legitimate rights. We do not sell personal information.
5. International processing
Some service providers may process information outside South Africa. Where this occurs, we take reasonable steps to ensure that the information receives an appropriate level of protection consistent with applicable law.
6. Retention and security
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to meet legal or accounting requirements, or to establish or defend legal claims. We use reasonable technical and organisational measures to protect information against loss, misuse, unauthorised access, alteration or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.
7. Your rights
Subject to applicable law, you may request access to personal information we hold about you, ask us to correct or delete it, object to certain processing, withdraw consent where processing relies on consent, or ask about how your information is handled. Contact info@ntoni.co.za. You may also lodge a complaint with South Africa’s Information Regulator through its official contact channels.
8. Cookies and external services
We use cookies and may embed services supplied by third parties. Please see our Cookie Notice for more information and available choices.
9. Updates
We may update this notice when our practices or legal requirements change. The current version and update date will remain available on this page.